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Associate Director - FM Soft Services

Business Services
Greater London, South East, England
£50000 - £60000 per annum, Benefits: Bonus
15-04-2021 12:43 PM
Are you somebody who will always go the extra mile for your clients and colleagues? Do you love delivering quality FM soft services and have a passion for cleaning? If so, then read on …. We may have a great career opportunity for you.
We are looking for an Associate Director with a background in cleaning and in working with corporate 'blue chip' clients. We are looking for people who are quality driven and an effective manager of both people and process as well as being business minded and commercially driven.

Key Skills and Experience

  • Ability to demonstrate experience of growing a business within Cleaning and business support Operations.
  • Evidence of succession planning colleague development
  • Drives the development of Policies, Processes and Procedures
  • P/L Management/ Budgeting/Financial Monitoring
  • IOSH qualification
  • Demonstrably effective decision maker
  • Extensive Commercial Office, Vertical and Public realm experience
  • Strong working knowledge of Microsoft Office Packages
  • Experience of working with business process systems (CAFM)
  • Good knowledge of Circular Economy; Waste Management; Waste Streams
  • A quality driven individual of people, systems, and service whose leadership and experience ensure the services are provided to the highest standard.
  • A proactive thinker who is always looking to improve service.
  • Good communication skills, written and oral, at all levels.
  • Good time management and delegation skills
  • Ability to react effectively to problem situations and emergencies.
  • Flexible to meet the requirements of the customer and business

The Role

  • To ensure the safety of all business and community stakeholders
  • To deliver high quality support services through training, empowerment, and motivation of their direct teams
  • Drive reduction in cost and improvement in delivery quality.
  • To ensure that the strategic and business objectives as well as the Values and Behaviours of the company are embedded into practice.
  • Delivery of key financial targets
  • Reporting progress, performance opportunities and issues to Operations Director
  • Responsible for ensuring organisational effectiveness by providing leadership for company’s Operational functions within the contracts
  • Required to work with the senior management team and contribute to the development and implementation and embedding of organisational strategies, policies, and practices
  • Deliver commercial and operational leadership through strategic management, growth of the portfolio and the development of staff.
    LI> Take ownership, responsibility, and accountability for embedding positive Health, Well-Being and Zero Harm Safety standards and behaviours across the business in line with the company Strategy and Policies
  • Take ownership, responsibility, and accountability for Customer Relationship Management in conjunction with Operations Director.
  • P&L responsibility for ALL Operational Contracts within their contract remit, setting and adhering to annual budgets set in conjunction with Operations Director and Finance
  • Overall responsibility for Quality Standards and Quality of Services delivered to ALL Operational Contracts
  • Take ownership, responsibility and accountability for the training and development of ALL Operational staff in conjunction with HR and Training Colleagues

If you would like to know more about this role then please apply and we will be in contact to discuss further.

All CVs must be in English and in Word.
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