Job Title: Assistant Facilities Manager
Contract Type: Permanent
Location: --Swindon
Salary: £35000.00 per annum
Start Date: 2016-10-13 00:00:00
Duration: Permanent
REF: TFM-P1433
Contact Name: Jordan Nicholls
Contact Email:
Job Published: over 1 year ago

Job Description

The Assistant Facilitiies Manager (AFM) functions as the professional who assists the Facilities Manager, supporting the client's account in the management of service delivery. The AFM is responsible for assisting in all aspects of facility services to customer satisfaction.

The Role

The AFM is directly accountable for the following typical activities:
  • To promote a high level of satisfaction among client users by promptly responding to their service requirements. Assures prompt response by other team members and selected contractors
  • Assist the Facilities Manager in the delivery of both hard and soft services
  • Ensures compliance with client best practice, policies and procedures
  • Acts as the go-to person in relation to all FM related activities on site ensuring potential roadblocks are identified and removed
  • Maintains role as secondary contact for user relative to service requests ensuring all requests are actioned within an agreed timeframe
  • Assist with the management of desk moves throughout the office working with relevant teams
  • Holds a close working relationship with all of the vendors under his/her control to ensure that they fully understand The Client culture and are made to feel part of the team delivering a high quality service
  • Attends, and in the FM's absence, conducts monthly vendor meetings to track performance and spend
  • Promotes a team working environment by performing the prescribed duties personally or in conjunction with other members of the FM team, including service provider personnel
  • Co-ordinate the delivery of facilities service requests using client CAFM systems, from task creation through to completion


  • A proven track record in FM contracts in a professional environment - experience within a global organisation is beneficial
  • Minimum of 5 years in a related role, preferably within a customer focused environment
  • Demonstrate successful contract management and office management
  • Working knowledge of current UK Health and Safety legislation
  • Proven ability to build and maintain strong vendor and customer relationships
  • Experience in financial management and budgeting while identifying cost savings/avoidance
  • Advanced Microsoft Office experience (Excel, Word, Outlook) required
  • Degree qualified, preferably in operations or facilities
  • Must be able to demonstrate flexibility in relation to type of works carried out and availability
All CVs must be in a Word format. About Talent FM Talent FM are a team of experienced consultants who really understand all aspects of the facilities management recruitment market. We are totally committed to raising the standards of facilities management recruitment, both in the UK and internationally. Our sector knowledge is unrivalled and we are passionate about making every stage of the recruitment process as easy as possible for our clients and candidates. You can view our jobs on our website, download our app or link up with us on twitter, Facebook or LinkedIn.