Job Title: Building Manager - Managing Agent - Retail Park
Contract Type: Permanent
Location: --Croydon
Salary: £28000.00 - £31000.00 per annum
Start Date: 2016-08-02 00:00:00
Duration: -736177Days
REF: TFM-P1398
Contact Name: Jordan Nicholls
Contact Email:
Job Published: over 4 years ago

Job Description

We are looking for an experienced, people focussed Building Manager who has Health and Safety experience with a minimum of IOSH. You will have FM experience in a property management environment including Contract Management, Service Charges and Customer service. You will be managing a retail park so experience looking after a retail park or portfolio is essential.

The Role

  • Be responsible for the day-to-day management of all health and safety matters in the building and persons using, or affected by the use of the building or site.
  • Be responsible for the on-site team including both company and contractors/suppliers.
  • Manage internal and external relationships including Client, company, local authorities, service providers and statutory bodies.
  • Establish value for money strategies for delivering the management service, with approved budgets.
  • Control budgets and deliver the agreed services, to the defined service levels, on time
  • Develop Occupier FM business at site level in consultation with RFM and Senior Managers.
  • Manage Health and Safety.
  • Liaise closely with tenants to establish a consistent and co-ordinated approach to Health and Safety matters throughout the site.
  • Establish and maintain external contacts with statutory authorities and other groups and associations applicable and beneficial to the services provided.
  • Manage service providers and monitor performance against contracted SLAs and KPIs.
  • Co-ordinate the production of performance reports, carry out analysis of the results and take appropriate action to ensure continuous improvement is achieved.
  • Environmental Management to ensure that the property retains its Excellent BREEAM rating


  • Must have experience with Service Charge management
  • Strong health and safety knowledge, qualified in IOSH or NEBOSH
  • Management Agent Background is the preference
  • At least 5 years FM experience in a property management environment including Contract Management, Service Charges and Customer service.
  • Experience managing a retail portfolio or retail park
  • Must be people focused.
  • Appropriate FM qualification preferred
  • Commercial awareness from experience and/or qualification
  • Cost control, variance and forecasting reporting
  • IT skills inc. Word, Excel to intermediate level
  • Staff Management
  • Management of Performance Based Contracts
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