The Role

• To manage hard services, including warranties, services contracts and associated performance management
• To project manage, supervise, and coordinate work of contractors, ensuring that maintenance and works are completed satisfactorily and as stipulated in the services specification.
• To ensure premises meets Health and Safety requirements and that Facilities comply with leg-islation.
• To manage interfacing requirements with soft services.
• To manage defect rectification process arising from the base build and fit out works.
• To manage the CAFM/ Helpdesk function.
• To manage utility contracts and capture and monitor energy performance of the building to manage environmental sustainability and cost-effectiveness.
• To assist the Facilities Director in the execution of moves related works and other tasks, most particularly, related to the London office move
• To assist in the delivery of other work streams through over view, interaction with other team members, particular task management and progressing outstanding actions
• To ensure documentation discipline in maintained through the life of the project and equip-ment, and to provide continuity of information

Experience

• Experience as a Hard Services Manger
• Experience of premises & FM change projects, including office relocations
• Proficient on MS Project as well as other MS packages
• Experience of setting and implementing technical service level agreements and KPI
• Good project management and team meeting skills
• Excellent communications inter personal and negotiation skills
• Relevant engineering qualification (degree in Engineering or related services, or MCIBSE) plus NEBOSH