- Client facing expert on facilities management related matters for all buildings / sites under management
- Manage all hard and soft service providers, monitoring SLAs and KPIs Ensure delivery of an efficient, quality and value for money service for both clients and occupiers
- Management of vacant properties and sites
- Assist with the preparation and management of service charge budgets in accordance with the RICS code of practice
- Monitor and control budget expenditure in tandem with client accounting team
- Instruct, manage and supervise contractors, ensuring compliant and good quality output
- Control of all Environmental and Health and Safety, ensuring compliance with legislation, codes of practice and Business policies and procedures
- Visit and inspect buildings and sites as necessary to ensure, as a minimum, key deliverables are met
- Regular and accurate reporting on all issues relating to building/site operation
- Resolve queries and tasks from the property management team, clients and occupiers.
- Develop and build strong working relationships with building/site occupiers
- Strong team player
- Membership of BIFM or FM qualification
- Experience in a facilities management role
- Preparation and management of service charge budgets
- Experience of using property management systems (Yardi would be an advantage)
- Experience in the use of online environmental, health and safety management and compliance systems
All CVs must be in English and in Word.
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