The Role

• To develop a close working relationship with all of the vendors under your control to en-sure that they fully understand the client culture and deliver to high standards.
• Management of the Building Management System
• Monitor PPM schedule
• Project manage small works within the site
• Assist the Client Senior Facilities Manager preparing and tracking annual Facilities budget
• Assists the Account Lead and other team members in preparing Standard Operating Procedures manuals.
• Communicate regularly with the Help Desk, providing necessary support and information to this primary user contact.
• Carry out minor repairs such as general building fabric/lamp changes, etc.
• Work closely with the Property Management Company to resolve any on-site issues
• Conduct building inspections escalating any issues to the appropriate vendor
• Carry out administrative duties to support assigned site and buildings to support the Account Lead.
• Record and monitor utilities consumption

Experience

• Minimum of 5 years in related role, in particular within customer environment and hard FM services.
• Degree qualified, preferable in FM, operations or engineering.
• Fluency in English & French is essential
• Proven track record in the management of FM contracts in a professional environment. Experience within a global organization would be beneficial.
• Understanding of the legal framework of contracts
• Ability to manage multiple projects and priorities
• Advanced Microsoft Office experience (Excel, Word, Outlook) required