The Role

• Assist in the provision of facility management services to the designated properties in accordance with Customer Agreements, Specifications and KPIs
• Manage suppliers and contractors to deliver appropriate service levels and value for money
• Prepare and manage budget expenditure, working closely with line managers
• Carry out regular property inspections and instruct any remedial works as required (A full UK driving licence is required)
• Liaise with onsite Building Managers and other staff
• Ensure Health and Safety compliance by all suppliers
• Monitor internal systems and ensure performance statistics are maintained at the required level
• Co-ordinate the production of performance reports and carry out analysis of the results and take appropriate action to ensure continuous improvement is achieved
• Attend meetings with client, tenants and contractors
• To drive a standard approach to building services procurement for the portfolios under your control

Experience

• Previous experience in a Facilities Management role is essential
• Previous experience working in a Managing Agent environment is essential
• Knowledge of service charge budgets is desirable
• Experience communicating with a wide range of colleagues at all levels and with external stakeholders and contractors
• Knowledge of health and safety regulations and best practice affecting site management
• Basic Accountancy and business management skills desirable
• Must have experience working with relevant codes of practice/legislation including the Service Charge Code of Practice
• Experienced in Microsoft packages to at least intermediate level