Job Title: FM Account Manager
Contract Type: Permanent
Location: Hertfordshire
Salary: £55000 - £65000 per annum
Start Date: ASAP
Duration: n/a
REF: TFM-P1762
Contact Name: Nikki Dallas
Contact Email:
Job Published: over 1 year ago

Job Description

We are looking for an innovative and dynamic FM professional who has a passion for performance and improvement. Our client is a service provider who has a contract with a really exciting, growing brand – a brand who is looking for modern FM ideas and solutions to deliver exceptional levels of service and delivery to their customers. Our client and their client are working in an exciting partnership and we are looking for people who can excel and delight in this role.

The person we need:

  • You will be an experienced FM who has managed multi-site operations, ideally nationally, and have an excellent understanding of all hard FM
  • A good knowledge of mechanical, electrical, HVAC, Fabric Maintenance
  • You must have previous account management experience and be able to effectively manage people
  • Excellent communication skills are essential in this role because you will need to bring together a consistent and exceptional service through 4 service centre hubs in Royston, Leicester, Ipswich & Bristol
  • A good understanding of CAFM / Helpdesk is essential because you will need to train the service centres on using the system to drive contract performance
  • You must be data focussed and be able to understand how the detail impacts on the quality
  • You will be very commercially minded and used to working in a fast-paced environment
  • Ideally you will have experience in working both client side and for a FM service provider You will be comfortable with mobilisation and change management.
  • This is an excellent opportunity for the right person to be a part of a something very exciting – working in a true partnership with an innovative client.

All CVs must be in English and in Word.
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