Job Title: Office and Facilities Manager
Contract Type: Permanent
Location: London
Salary: £40000 - £50000 per annum
Start Date: ASAP
Duration: n/a
REF: TFM-P1763
Contact Name: Nikki Dallas
Contact Email:
Job Published: over 1 year ago

Job Description

We are recruiting for an Office and Facilities Manager to join a Top 25 UK accountancy and HR consultancy firm based in London. This role is based in the Facilities team, which is part of the Professional Support team and is very people and service focused. The Facilities team is responsible for making sure that the building and its services meet the needs of the 400 + people who work within it, as well as managing a key part of our supply chain

Job Responsibilities

  • Oversee the reception function ensuring excellent delivery of front of house services, meeting arrangements and event coordination.
  • Act as a line manager for the Front of House Assistant Manager.
  • Provide direction for the Front of House team including reception, the telephone system and the allocation of meeting/event space.
  • Manage the catering provision and external supplier.
  • Oversee the event management process between the Marketing Team and Front of House.
  • Assist with new joiner inductions including providing information, conducting office tours and informing new joiners of office and facilities processes
  • Manage the Office Services Team including the post room and facilities.
  • Monitor, manage and arrange routine maintenance and emergency repairs.
  • Oversee the fault reporting process, liaising with both internal and external stakeholders.
  • Manage facilities suppliers, contracts and planned maintenance to ensure that maximum quality and value for money is maintained.
  • Assist with the negotiation and maintenance of office insurance and business travel insurance suppliers, progressing and resolving claims as required.
  • Oversee the maintenance and upkeep of office furniture.
  • Liaise with local fire services.
  • Manage space planning and accommodation (including floorplans/seating), liaising with teams as to requirements.
  • Line manage a number of staff across different levels and roles to help drive agreed activity, maintain accountability and report back to the business on progress.
  • Work with direct reports to support their performance development

    Experience & Education

  • Educated to A level standard (or equivalent)
  • Facilities management experience
  • Health and Safety and regulatory knowledge
  • People management experience
  • Experience of contract and budget management
  • Customer focused and able to deal with internal and external stakeholders effectively
  • Excellent verbal and written communication skills
  • Sound stakeholder management experience and ability to deal with issues tactfully and professionally
  • Able to work in a fast paced environment and adapt to changing business priorities with ease
  • Numerate with excellent attention to detail

All CVs must be in English and in Word.
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