Job Title: Receptionist
Contract Type: Permanent
Location: London
Salary: £18690 - £22939 per annum
Start Date: ASAP
Duration: n/a
REF: TFM-P1377
Contact Name: Jordan Nicholls
Contact Email:
Job Published: over 1 year ago

Job Description

We are looking for an experienced Receptionist with a security background to provide a first class customer focused Front of House service to all persons within the company Headquarters and administrative building within London. You will be a part of a front of house team ensuring the safety and security of the premises at all times as well as a range of supportive administrative functions across the organisation.

The Role

  • To welcome and attend to guests and visitors, dealing with all queries and requests in a professional manner through a range of communication channels promptly, accurately and courteously.
  • To ensure the security of the property and its assets, staff and visitors and to manage all electronic and non-electronic security systems effectively and efficiently.
  • To conduct regular patrols and remain vigilant at all times. Maintain incident logs and resolve or escalate matters as necessary. Be able to perform premises opening and closing procedure.
  • To act as first line response to all emergency situations. To be an active member of the emergency response team and to follow clear guidelines, procedures and escalation procedures particularly outside of core hours.
  • To understand, follow and assist in the implementation of the Institutes Health & Safety policies and procedures. To proactively identify, eliminate or mitigate risks and prevent breaches of Health & Safety.
  • To carry out a range of administrative tasks including receipt and dispatch and collection of couriers and postal items and other material items.
  • To assist in invoice reconciliation and other such duties as deemed appropriate to the grade.
  • To assist in the distribution of work orders from the Facilities Helpdesk.



  • At least 3 years within a reception / security role.
  • SIA Licence - CCTV & Door supervisor desirable.
  • First Aid qualified
  • Experience of operating fire and intruder alarm systems and operating CCTV equipment including knowledge of current legislation
  • Competent user of Microsoft Office software packages.
All CVs must be in a Word format. About Talent FM Talent FM are a team of experienced consultants who really understand all aspects of the facilities management recruitment market. We are totally committed to raising the standards of facilities management recruitment, both in the UK and internationally. Our sector knowledge is unrivalled and we are passionate about making every stage of the recruitment process as easy as possible for our clients and candidates. You can view our jobs on our website, download our app or link up with us on twitter, Facebook or LinkedIn.