Job Title: Regional Facilities Manager - Managing Agent - Retail
Contract Type: Permanent
Location: London
Salary: £40000 - £45000 per annum, Benefits: Company Car
Start Date: ASAP
Duration: n/a
REF: TFM-P1427
Contact Name: Jordan Nicholls
Contact Email:
Job Published: over 1 year ago

Job Description

We are looking for an experienced Regional Facilities Manager with retail experience to provide a first class service to this property management company's clients and their occupiers for a portfolio of retail properties in Central London and the South East. The candidate must have experience of managing retail properties as well as experience of multi-tenant properties including service charge budgets. Excellent Health and Safety knowledge with IOSH is essential. Company car provided.

The Role

  • Responsibility for the provision of facility management services to the designated properties in accordance with Customer Agreements, Specifications and KPIs
  • Lead, manage and motivate suppliers and contractors to deliver appropriate service levels and value for money
  • Monitor budget expenditure, working closely with the relevant Property Manager
  • Establish positive working relationships with tenants
  • Carry out regular property inspections and instruct any remedial works as required
  • Liaise with onsite Building Managers and other staff.
  • Ensure Health and Safety compliance by all suppliers
  • Monitor internal systems e.g. QUOODA and Meridian and ensure performance statistics are maintained at the required level
  • Assist the Property Manager in the production and regular monitoring of service Charge budgets and expenditure
  • Code and authorise supplier invoices
  • Oversee the delivery of common area services, leading and directing others as required to achieve this to an appropriate standard
  • Review contracts on a regular basis to ensure value for money, preparing specifications and tendering contracts
  • Ensure Procurement is carried out in accordance with company policies and procedures
  • Work with the Surveyor for the property, ensuring service charge budgets are prepared on time and in accordance with the agreed service level for the client
  • Through regular inspections, ensure that tenants are complying with their repairing and maintaining obligations, acting as the eyes and ears of the client
  • Instruct contractors to carry out works


  • BIFM qualification or equivalent
  • Demonstrable experience in site/facilities management as applicable in the Managing Agent environment
  • Experience of looking after a retail portfolio
  • Experience communicating with a wide range of colleagues at all levels and with external stakeholders and contractors
  • Knowledge of health and safety regulations and best practice affecting site management
  • Full working knowledge of relevant codes of practice/legislation including the Service Charge Code of Practice
  • Excellent interpersonal skills
  • Ability to plan and prioritise own workload and manage conflicting demands
  • Qualified to IOSH level is essential
  • Experienced in Microsoft packages to at least intermediate level
  • Degree level qualification desirable
  • Good knowledge of the FM practices employed by our main competitors desirable
All CVs must be in a Word format. About Talent FM Talent FM are a team of experienced consultants who really understand all aspects of the facilities management recruitment market. We are totally committed to raising the standards of facilities management recruitment, both in the UK and internationally. Our sector knowledge is unrivalled and we are passionate about making every stage of the recruitment process as easy as possible for our clients and candidates. You can view our jobs on our website, download our app or link up with us on twitter, Facebook or LinkedIn.